MEMORYSnap it, forward it, or scan it — paid plans keep every receipt searchable for 7 years. →
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Legal

Terms of Service

Last updated: July 3, 2026

Draft — pending founder/legal review. These terms describe how ReceiptRaven actually works today, but they have not yet been reviewed by counsel.

These Terms of Service (the “Terms”) govern your use of ReceiptRaven — the receipt-capture and routing service available at receiptraven.com and app.receiptraven.com, including our mobile apps (together, the “Service”). By creating an account or using the Service, you agree to these Terms. These Terms also serve as the end-user license agreement (EULA) for the Service.

1. The Service

ReceiptRaven lets you capture receipts (by photo, forwarded email, or point-of-sale QR code), extracts and categorizes their details, and routes them to destinations you configure — such as an email inbox, QuickBooks, Mercury, or your own API endpoint. ReceiptRaven is a record-keeping and routing tool: it does not issue cards, hold funds, or move money.

2. Accounts and eligibility

  • You must be at least 18 years old and located in the United States.
  • You are responsible for your account credentials and for all activity under your account. Notify us promptly of any unauthorized use.
  • Information you provide must be accurate and kept up to date.

3. Plans, billing, and fair use

  • Paid plans (Personal, Duo, Family, and business plans) are billed through our payment processor, Stripe, monthly or annually at the prices shown on our pricing page at the time of purchase.
  • Subscriptions renew automatically until canceled. You can cancel anytime; cancellation takes effect at the end of the current billing period. Except where required by law, payments are non-refundable.
  • We may change prices with at least 30 days’ notice; changes apply from your next renewal.
  • The Free plan offers unlimited receipts for normal personal use, subject to a fair-use soft cap (currently 150 receipts per month) intended to prevent abuse, and 1-year receipt storage. Paid plans include 7-year receipt retention.
  • Plan limits (such as the number of connectors and routes per card) are described on the pricing page and enforced in the app.

4. Your content

  • You own your receipts. Receipt images, forwarded emails, and the data extracted from them remain yours.
  • You grant us a limited license to store, process, transform (for example, extract fields with AI), and transmit your content solely to operate the Service — including delivering it to the destinations you configure.
  • You are responsible for having the right to upload or forward the content you submit, and for the accuracy of anything you edit.
  • In shared workspaces (Duo, Family, and organizations), content is visible to other members according to the workspace’s roles and settings you or your administrator configure.

5. Extracted data — accuracy and your responsibility

Extraction and categorization are performed by AI and are designed to flag uncertainty rather than guess: if a field cannot be read, the Service surfaces a gap instead of inventing a value. Even so, automated extraction can make mistakes. You are responsible for reviewing extracted data before relying on it for tax, accounting, reimbursement, or any financial purpose. ReceiptRaven does not provide tax, accounting, or legal advice.

6. Connected services and destinations

  • Destinations (email inboxes, QuickBooks, Mercury, custom REST endpoints, and others) are third-party services with their own terms and privacy policies. Connecting one is your instruction to us to deliver receipt data to it.
  • For QuickBooks, we access your QuickBooks company only with the minimum accounting scope, to read accounts and create purchases and attachments at your direction. Your use of QuickBooks remains subject to Intuit’s terms.
  • You can disconnect a destination at any time; we then revoke and delete its stored credentials. Disconnecting does not remove data already delivered to that destination.
  • We are not responsible for third-party services — their availability, their handling of data after delivery, or changes to their APIs that affect a connector.

7. Acceptable use

You agree not to:

  • use the Service for anything unlawful, fraudulent, or deceptive — including fabricating receipts or expense records;
  • upload malicious code, probe or disrupt the Service, or attempt to access other tenants’ data;
  • resell, sublicense, or provide the Service to third parties except through features we provide for that purpose;
  • abuse fair-use limits, referral programs, or free-plan provisions through automation or multiple accounts;
  • reverse engineer the Service except where the law permits it notwithstanding this limitation.

8. Data and privacy

Our Privacy Policy describes what data we collect and how we handle it, including the service providers we rely on and the optional, opt-in anonymized data program. The Privacy Policy is part of these Terms.

9. Term, suspension, and termination

  • You may stop using the Service and delete your account at any time.
  • We may suspend or terminate accounts that materially violate these Terms, create security or legal risk, or remain unpaid after notice.
  • On account deletion, we remove your data as described in the Privacy Policy. Where practical, we will provide a window to export your receipts first — they are your tax records.

10. Intellectual property

The Service — including its software, design, and the ReceiptRaven name and raven mark — is owned by ReceiptRaven and protected by intellectual-property law. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service (including our mobile apps) for its intended purpose while these Terms are in effect. No other rights are granted.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT EXTRACTION WILL BE ERROR-FREE, THAT ROUTING WILL BE UNINTERRUPTED, OR THAT THE SERVICE WILL MEET REQUIREMENTS OF ANY TAX AUTHORITY.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, RECEIPTRAVEN WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, ARISING FROM OR RELATED TO THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS IN ANY 12-MONTH PERIOD WILL NOT EXCEED THE GREATER OF $50 OR THE AMOUNTS YOU PAID US FOR THE SERVICE IN THAT PERIOD.

13. Indemnification

You will defend and indemnify ReceiptRaven against claims arising from your content, your use of the Service in violation of these Terms, or your violation of law or third-party rights.

14. Governing law and disputes

These Terms are governed by the laws of the State of [STATE — to be set by founder/legal review], without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located there, and you consent to their jurisdiction. Before filing a claim, you agree to contact us at [email protected] so we can try to resolve it informally.

15. Changes to these Terms

We may update these Terms as the Service evolves. We will post the updated version here with a new “last updated” date, and for material changes we will notify you by email or in the app before they take effect. Continued use after changes take effect constitutes acceptance.

16. Contact

Questions about these Terms: [email protected].

Draft — pending founder/legal review.